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Shipping policy

Home Shipping policy

Delivery service

We employ the services of trusted carriers including USPS, UPS, FedEx or Canada Post to ensure your package arrives at your destination safely and securely. All you need is to provide us with the correct street address and contact details when checkout.

  • If you want to modify the shipping address or products, please contact our customer service within 6 hours after placing the order.
  • Shipments cannot be rerouted once a package has been shipped. 

Shipping time

Order processing time can take between 1-2 business days.

Package shipping time can take between 3-5 business days.

We are not responsible for the deviation of estimated transportation time caused by logistics carriers and natural disasters.

Shipping support

Our site is always available whenever you want to upgrade your ride. That means your orders can be placed 24/7. However, if delayed delivery or out of stock, we will contact you. Our passionate customer support team is happy to help with any questions or concerns. Please contact customer support at info@getowlhome.com